Writer's Blocks Will Save You Time, Make You More Productive, and Enhance Your Creativity!

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Software Support

If you're experiencing a problem with Writer's Blocks, please visit our Common Technical Issues page to quickly find answers to common questions and problems.

If you don't finds the answer or solution to your issue please fill out and submit the following bug report form. If you want to make a suggestion or a request for enhancement, please use our question and suggestion form.

Bug Report Form

When you submit a bug report, it will be entered into our database for tracking purposes. We will assess your report and respond by email. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

 

  1. What version of the software are you using?


  2. What operating system are you using?


  3. Please enter a brief one-line description of the problem:

    (example: "Editor doesn't respond to up-arrow under image")

  4. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example: "1. Create a new file. 2. Insert some text ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  5. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  6. Please provide us with the following information in case we need to contact you: 
    Name:    
Phone:   
E-mail:

 

Question & Suggestion Form

Use the form on this page to ask a question or to tell us your ideas for enhancing our products, or improving our customer service, or anything else that comes to mind. To report a software problem, please use our Bug Report Form instead.

We answer all questions but we normally do not reply to suggestions and feature request unless we have questions or need clarification. Your ideas, comments, and suggestions for improving our product are very important to us. We appreciate you taking the time to send us this information.

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Question/Suggestion:

 
  1. Please provide us with the following information in case we need to contact you: 
    Name:    
Phone:   
E-mail:

 

 

 

 

 

 

 

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